GBBC Member Careers

Federal - Managed Services Customer Success Lead



Customer Service, Sales & Business Development
New York, NY, USA
Posted on Saturday, May 20, 2023

Job Description

Organization: Accenture Federal Services

Location: Arlington, VA

Accenture Federal Services, helping our federal clients tackle their toughest challenges while unleashing their fullest potential…and then some. What makes our approach so unique? Operating from the nation’s capital, we bring together commercial innovation and leading-edge technologies to deliver an integrated and interactive experience that far exceeds expectations. How? Our passion meets purpose! Through our diverse culture and inclusive thinking, we embrace our employees' ideas taking them from concept to practical solutions. Not to mention, we sleep well at night knowing our work directly impacts and improves the way the world works. We keep our tech smarts sharp by providing abundant training and certification opportunities. Are you ready to learn and grow in a career, while making a difference?

You Are:

The Managed Services Customer Success Lead drives innovation in operations, customer service and excellence.

The Work:

  • Leads both AWS and Azure Managed Services Customer Success, supporting business and service operations inside CMPS and CAMRS

  • Supports Managed Services GTM, Delivery Leads and cloud operations activities for FEDRAMP and non-FEDRAMP cloud managed services.