GBBC Member Careers

ServiceNow Support Engineer - 4838213

Accenture

Accenture

Customer Service
Multiple locations
Posted on Friday, May 26, 2023

Job Description

offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

  • Support all project life cycle phases, from specification and coding through testing, deployment, and maintenance

  • Manage incidents and service requests through ServiceNow

  • Create dashboards and service level metrics in ServiceNow

  • Eliminate manual efforts by automating routine ticket work using Shell scripting