GBBC Member Careers

Project Support Officer

CLS Group

CLS Group

Customer Service, Operations
London, UK
Posted on Thursday, May 11, 2023

About CLS

CLS is the trusted party at the centre of the global FX ecosystem. Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective. Trillions of dollars’ worth of currency flows through our systems each day.

Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use.

CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market.

Our ambition to make a positive difference starts with our people. Our values – Protect, Improve, Grow – underpin everything that we do at CLS and define and shape a supportive and inclusive working environment in which everyone is encouraged to be open and forward-thinking.

The Project Support Officer (“PSO”) will provide support to projects within the CLS Application Development Portfolio.

The PSO may also be expected to provide cover for project managers for periods of time and manage small tasks independently.

With support from the Portfolio and Project Manager(s), day to day responsibilities include:

  • Provide project support on assigned projects: Tasks include (but not limited to) Managing day-to-day governance aspects of the project, including Plan, Finances and RAID. Chairing periodic project meetings, taking minutes, creating trackers, following up on actions and drafting project materials. Liaison with project stakeholders (onshore and offshore), CLS's project management office, technical teams, and external delivery partners. And any other ad hoc project tasks set by the project manager
  • Manage platform level tasks: Interlock activities across multiple divisions and escalate any conflicts for resolution, maintain platform plans and roadmap on an ongoing basis and provide support in managing the pipeline of changes.

Knowledge, skills and abilities - competencies required for successful job performance

Essential Experience

  • At least 2 years’ experience of working within a project environment
  • Practical experience of Project Support and Administration for medium-sized projects
  • Good working knowledge of an end-to-end project lifecycle preferably within a Financial Services environment
  • Experience of working in a highly procedural project environment, including liaison with a Project Management Office (PMO) on a day-to-day basis
  • Experienced in creating well-structured and good quality project documentation
  • Excellent skills in the use of the MS Office suite of tools, Microsoft SharePoint and MS Project

Desirable Experience

  • Experience in working on projects spanning multiple divisions / departments
  • Experience of working with 'cloud' projects
  • APM, PMI, or Prince2 qualified
  • Knowledge and experience of waterfall methodology
  • Experience working directly with senior stakeholders

Our commitment to employees

At CLS, we celebrate diversity and consider this to be one of our strongest assets. We are committed to fostering an environment in which everyone feels comfortable to be who they are, and inclusion is valued. All employees have access to our inclusive benefits, including:

  • Holiday - UK/Asia: 25 holiday days and 3 ‘life days’ (in addition to bank holidays). US: 23 holiday days.
  • 2 paid volunteer days so that you can actively support causes within your community that are important to you.
  • Generous parental leave policies to ensure you can enjoy valuable time with your family.
  • Parental transition coaching programmes and support services.
  • Wellbeing and mental health support resources to ensure you are looking after yourself, and able to support others.
  • Affinity Groups (including our Women’s Forum, Black Employee Network and Pride Network) in support of our organisational commitment to embrace and always be learning more about DE&I.
  • Hybrid working to promote a healthy work/life balance, enabling employees to work collaboratively in the office when needed and work from home when they don’t.
  • Active support of flexible working for all employees where possible.
  • Monthly ‘Heads Down Days’ with no meetings across the whole company.
  • Generous non-contributory pension provision for UK/Asia employees, and 401K match from CLS for US employees.
  • Private medical insurance and dental coverage.
  • Social events that give you opportunities to meet new people and broaden your network across the organisation.
  • Annual flu vaccinations.
  • Discounts and savings and cashback across a wide range of categories including health and retail for UK employees.
  • Discounted Gym membership – Complete Body Gym Discount/Sweat equity program for US employees.
  • All employees have access to Discover – our comprehensive learning platform with 1000+ courses from LinkedIn Learning.
  • Access to frequent development sessions on a number of topics to help you be successful and develop your career at CLS.