Senior AV Systems Administrator
Deloitte
Senior Systems Administrator - Deloitte | The Smart Factory @ Wichita
Level – CL4
Location – Wichita, Kansas
The Smart Factory @ Wichita is the living embodiment of manufacturing excellence, and it can help transform your digital production and supply network today. It is part of an emerging, global interconnected network of experience centers where you can experience end-to-end transformations that come to life through a mix of hands-on and virtual tools.You’ll engage in deep-dive discussions with our ecosystem partners. Experience curated demos spotlighting technical capabilities. And visit our Innovation Lab for strategic road-mapping sessions. You’ll get your hands dirty with immersive simulations that solve your business problems.
Work you’ll do
The Senior Systems Administrator’s primary responsibility is to support client engagement teams by ensuring technology needs are planned for, setup, tested and supported throughout the facility.
This position acts as a technology advisor supporting the delivery team to enhance client demonstrations Responsible for all aspects of systems availability, setup, break-fix, and training. Plans, documents procedures, and coordinates systems software and hardware activities with local and remote team members. Additionally, you will also provide support for Smart Factory applications and systems which includes problem-solving of technology issues, configuration, and implementation efforts for large complex projects with an emphasis in operational excellence and continuous improvement of related processes and procedures.Primary work will occur during workdays, with some evenings, nights, and weekend possible.
The team
The AV IT support team plays a critical role in the facilitation of technology in The Smart Factory. Support teams ensures that tours and sessions are successful using the technology and provide a “trusted technical advisor” relationship with facilitation teams, creating breakthrough experiences for our clients.
Qualifications
Required:
- Due to the scope of the responsibilities, 3+ years of relevant technology and working experience is required to ensure tasks are completed with minimal supervision.
- Experience in the development of operational procedures and aptitude to develop performance measures to quantify service performance.
- Demonstrates a client-service attitude and aptitude.
- Experience with technologies including, but not limited to, networking, Windows, Apple IOS, Crestron systems, Smart Displays, and other in-room technologies as described above.
- Ability to follow standards, processes, and procedures within the scope of T&I Visual Technologies teams.
- Ability to effectively communicate in both written and verbal formats to all levels within the organizations as well as communicate directly with customers on new projects and / or issues with Greenhouse systems.
- Experience fostering a cooperative environment with an entire project team. This resource is viewed as a “team player”, who understands the culture and how to be effective in it.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Education:
- Bachelor’s Degree in IT-related field preferred.
Travel Requirements:
- Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve
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