GBBC Member Careers

Business Intake Specialist

Holland & Knight

Holland & Knight

Posted on Wednesday, August 30, 2023

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.


The Business Intake Specialist will use uniform criteria, standards, and procedures to open new matters and assist in the efficient operation of the Business Intake Department.

Key Responsibilities Include:

  • Review new matter memos for accuracy and completion.
  • Follow up on incomplete or inaccurate new matter memos.
  • Analyze engagement letters, scope letters, and waivers.
  • Open new matters, assign billing numbers, and tie in all necessary parties.
  • Perform general client and matter maintenance.
  • Adhere to all firm and department policies and procedures related to opening new matters.
  • Assist with keeping all shared documents current and accurate.
  • Assist with training and mentoring Jr. Business Intake Specialists as required.
  • Other related tasks and duties assigned.


  • 3-5 years legal experience, preferably with large law firm Business Intake.
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to work independently and effectively, under pressure, with minimal direct supervision.
  • Ability to exercise the appropriate amount of discretion in escalating and communicating issues.
  • Ability to manage multiple projects with competing deadlines and priorities.
  • Strong analytical and problem solving skills, with excellent attention to detail.
  • Strong research, computer, and database skills.
  • Ability to effectively train and mentor new Business Intake Specialists.

Minimum Education:

  • Bachelor's Degree.

This position may be filled in New York City, Colorado, or California. In accordance with the New York City Human Rights Law, the Colorado Equal Pay Act, and the California Pay Transparency Law, the pay range for this position in New York City is $30.20-$45.20/hr, in Colorado is $26.40-$39.60/hr, and in California is $28.90-$47.20/hr. These ranges are specific to these three locations and may not be applicable to other locations. An individual's actual compensation will depend on the individual's qualifications and experience.

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be at their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being. Below is a list of just some of the benefits we offer: generous paid time off; eleven paid holidays per year; time off for bereavement or jury duty; paid leave for new parents; comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSA or HSA; FSA for dependent care; supplemental AFLAC policies for medical care; excess liability coverage; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup care for children and adults; senior care planning support; and resources for individuals with development disabilities and their caregivers.

Benefits may vary by position and office.

Holland & Knight is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran or any other protected class.

Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.