GBBC Member Careers

Senior Global Client Account Services Analyst

Latham & Watkins

Latham & Watkins

Posted on Friday, April 7, 2023
Job Description

Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is seeking a Senior Global Client Account Services Analyst to join our dynamic team in our Global Services Office, located in downtown Los Angeles. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

About Latham & Watkins

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.

About The Role

As a Senior Global Client Account Services Analyst , you will be responsible for act as a resource for the firm with regards to global billing processes, procedures, and policies in addition to preparing complex bills for the Global Billing Department. Other key responsibilities include:

  • Resolving highly complex and sensitive billing issues, and having the authority to process exceptions and transactions that aide in the timely and accurate resolution of complex inquiries referred by practice office staff
  • Resolving service-related activity for the firm with regards to bill management and processing; responding to all forms of inquiries from practice offices and other internal customers
  • Performing quality assurance activities for the practice offices designed to review the productivity and accuracy of bills and the client service inquiry process; ensuring that appropriate responses are applied in compliance with the firm’s policy, procedures, and standards, as well as statutory regulations and guidelines
  • Keeping abreast of and maintaining practice office results for the purposes of training and development opportunities as well as for system and/or process enhancements to eliminate/reduce error-causing or increased workload activities
  • Traveling to the practice offices for training and development opportunities as well as for system and/or process enhancements to eliminate/reduce error-causing or increased workload activities
About You

We’d love to hear from you if you:

  • Demonstrate organizational and communication skills while displaying a positive, high-energy attitude
  • Possess strong knowledge of the 3E or Elite billing system and Microsoft Office
  • Display the ability to interact effectively with people at all organizational levels of the firm and be able to work in a team environment with a client service focus
And have:

  • A Bachelor’s degree in Accounting or a related field
  • A minimum of seven (7) years of increasingly complex accounting and billing experience
  • A minimum of five (5) years of experience managing billing operations, preferably at a law firm
Compensation & Benefits

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also receive a generous and competitive total compensation package. The salary range for this role is $100,000 - $120,000 and represents the firm’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors, including but not limited to, the candidate’s relevant experience, qualifications, and location. Discretionary bonuses may be awarded in recognition of individual and firm performance — and profit-sharing partnership contributions to 401(k) accounts may be given based on firm performance.

Latham's comprehensive and best-in-class benefits support employees through every stage of life:

  • Healthcare, dental, and vision plans
  • Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
  • Generous 401(k) plan and firm-paid basic life and disability insurance
  • Extensive resources for parents and caregivers
  • Family building and fertility resources
  • And much more!
In addition, employees receive:

  • 10 paid holidays per year and a PTO program that accrues 23 days during the first year of employment and grows with tenure
  • Ongoing professional development and career support, including bespoke training and leadership development programs, firm-paid access to LinkedIn Learning courses, and career coaching.
  • Peer networking, mentoring, and professional support through our eight global staff affinity groups
Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is an Equal Opportunity Employer. Our commitment to diversity, equal opportunity and sustainability enables Latham & Watkins to draw from a remarkable wealth of talent to create one of the world's leading law firms.

Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO) . Please click the link below to review the Ordinance.

Please click here to review your rights under U.S. employment laws.