Job Description

Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is seeking a Manager of Technology to join our dynamic team in San Francisco.

About Latham & Watkins

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.

About The Role

As a Manager of Technology, you will be responsible for overseeing the internal delivery of technology business services, which includes the configuration and delivery of hardware and software, systems administration and support, project and change management, Technology team management, and business partnering within a practice office of Latham & Watkins. Other key responsibilities include:

• Engaging with the Director of Administration in delivering quality customer focused Technology service(s) to the Office, including fee earners and business service departments
• Consulting with practicing lawyers, office leadership and business services departments to understand the business context of the use of technology, as well as evaluating and recommending technology or processes in coordination with the Global Technology team to implement improvements in use and implementation
• Locally implementing, adhering to, and administering globally determined Technology policies, procedures, systems and general service delivery standards, as well as coordinating the customization of complex applications to meet the needs of lawyers, paralegals and staff through active consultation
• Ensuring full compliance with security, disaster recovery, risk management policies, and processes including, data backup, security, personal data protection, disaster recovery, outage communications and incident response policies/procedures
• Managing the delivery of end-user training, consulting and educational programs for the Office; ensuring the content, quality and standards of in-house training and consulting matches global standards and meets local needs
  

About You

We’d love to hear from you if you:

• Display excellent leadership and communication skills (i.e. organizing, consulting, planning, problem-solving, and independent decision making) necessary for effective management and interaction with people at all organizational levels of the Firm
• Possess expert knowledge and proficiency in a wide variety of software programs, including Windows 10, Microsoft Office Suite and legal vertical market systems (e.g. DMS, time recording systems)
• Demonstrable service management and delivery management skills, including performance/process analysis, reporting and optimization (e.g. ITIL v2/v3)
  

And have:

• An undergraduate (BSc/BA) degree or equivalent; Bachelor’s (BSc) degree in Computer Science, Business Information Systems, or related field preferred
• A minimum of six (6) years of technology systems and service delivery management experience in a standards based (e.g. ITIL) environment
• A minimum of four (4) years’ experience in a supervisory or management role
  

Compensation & Benefits

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also receive a generous and competitive total compensation package. The salary range for this role is $150,000- $160,000 and represents the firm’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors, including but not limited to, the candidate’s relevant experience, qualifications, and location. Discretionary bonuses may be awarded in recognition of individual and firm performance — and profit-sharing partnership contributions to 401(k) accounts may be given based on firm performance.

Latham's comprehensive and best-in-class benefits support employees through every stage of life:

• Healthcare, dental, and vision plans
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Generous 401(k) plan and firm-paid basic life and disability insurance
• Extensive resources for parents and caregivers
• Family building and fertility resources
• And much more!
  

In addition, employees receive:

• At least 11 paid holidays per year and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Ongoing professional development and career support, including bespoke training and leadership development programs, firm-paid access to LinkedIn Learning courses, and career coaching.
• Peer networking, mentoring, and professional support through our eight global staff affinity groups.
  

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is an Equal Opportunity Employer. Our commitment to diversity, equal opportunity and sustainability enables Latham & Watkins to draw from a remarkable wealth of talent to create one of the world's leading law firms.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please click the link below to review the Ordinance.

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