GBBC Member Careers

Supervisor of Practice Support Services - eDiscovery

Latham & Watkins

Latham & Watkins

People & HR, Customer Service, Operations
New York, NY, USA
Posted on Tuesday, October 24, 2023
About Latham & Watkins

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.

About The Role

The Supervisor of Practice Support Services - eDiscovery is an integral part of Latham’s Technology team. This role will be responsible for providing technical and professional leadership to the Practice Support Project Managers (“PM”s) who are part of the Practice Support Services (“PSS”) department, while supervising, coaching, and educating the PM Team and leading them in professional development efforts. This role will be located in either our New York or Washington, DC office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications

Other key responsibilities include:
  • Leading the team toward accurate and timely completion of assignments and responding to inquiries; ensuring that all tasks and duties are completed within the firm’s set guidelines and policies
  • Promoting a seamless and structured transition of work between the PM team and the Operations team by providing input and feedback to PSS leadership and, when appropriate, acting as a central point of contact between the PM Team, Operations staff, customers, and vendors
  • Working with PSS leadership to understand local office and practice needs and project requirements and tailoring outreach initiatives and/or project design accordingly while maintaining the overall goals of the department
  • Providing direct assistance to clients regarding electronic discovery best practices to support matters including data collection, data processing, and document production; assisting the Manager in planning outreach and training for internal customers
  • Monitoring the attendance and workload of the PM Team and assisting the Manager in planning assignments for coverage due to extended absences or increased demand for services; providing backup as needed for complex projects and in an overflow capacity

We’d love to hear from you if you:
  • Demonstrate excellent leadership skills (e.g. organizing, planning, problem-solving, and decision-making) necessary for effective supervision
  • Display proficiency in spearheading sizable, long-term projects, devising innovative approaches to see them through, and executing solutions
  • Possess the ability to form and maintain effective relationships with PMs members within their region

And have:
  • A Bachelor’s degree; a minimum of twelve (12) years of relevant experience may be considered in lieu of degree
  • A minimum of six (6) years of paralegal or practice support experience
  • A minimum of four (4) years of relevant project management experience
  • A minimum of two (2) years of supervisory experience

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:
  • Healthcare, life and disability insurance
  • A generous 401k plan
  • At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
  • Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
  • Professional Development programs
  • Employee discounts
  • And more!

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Please click here to view the full job description for this role.

Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are.

Please click here to review your rights under U.S. employment laws.

Pay Range

USD $180,000.00 - USD $200,000.00 /Yr.