GBBC Member Careers

Global Master File Maintenance Supervisor

Latham & Watkins

Latham & Watkins

People & HR, Operations
Los Angeles, CA, USA
Posted on Saturday, November 11, 2023
About Latham & Watkins

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.

About The Role

The Global Master File Maintenance Supervisor is an integral part of Latham’s Billing team. This role will be responsible for supervising the daily operations of the Global Master File Maintenance department and ensuring compliance with all policies and procedures of the firm, while managing and maintaining the timely workflow of master billing files, as well as providing guidance to Master File Maintenance Coordinators and Specialists regarding all master file set-ups, including client matter and timekeeper master set-ups, including billing rates and exception rate hierarchies. This role will be located in our Los Angeles office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications

Other key responsibilities include:

  • Resolving highly complex and sensitive master file issues, and having the authority to process exceptions and transactions that aid in the timely and accurate resolution of complex rate inquiries
  • Resolving service-related activity for the firm with regards to master file management and processing; responding to all forms of inquiries from practice offices and other internal customers spread geographically around the globe
  • Gathering and defining functional requirements for Elite 3E billing enhancement projects
  • Providing functional Elite 3E master file support services for practice offices and other internal customers in the form of issues troubleshooting, escalation, resolution, process and solution design, and month-end closing tasks for the Elite 3E master file modules
  • Delivering UAT and regression testing results for Elite 3E master file enhancements, fixes, and software upgrade projects

We’d love to hear from you if you:

  • Possess knowledge of basic accounting principles
  • Display the ability to comprehend and accurately perform mathematical functions
  • Demonstrate strong analytical skills needed to correctly comprehend and communicate data

And have:

  • A high school diploma, preferably with a Bachelor's degree in Accounting, Business Administration, or a related field
  • A minimum of five (5) years of experience supervising legal billing or billing audit, preferably at a law firm
  • Preferably, experience with 3E Billing system

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

  • Healthcare, life and disability insurance
  • A generous 401k plan
  • At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
  • Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
  • Professional Development programs
  • Employee discounts
  • And more!

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are.

Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO) . Please click the link below to review the Ordinance.

Please click here to review your rights under U.S. employment laws.

Pay Range

USD $120,000.00 - USD $135,000.00 /Yr.