Customer Success Agent
Customer Success Agent
Would you like to be part of the journey in one of Europes fastest growing fintech? 🚀
Mynt is an all in one corporate card and spend management solution that helps businesses save time and money. Mynt’s digital software combined with credit cards eliminates manual admin for businesses. We are seeing explosive growth on the Swedish market and have recently raised a large funding round, to continue our growth journey in Sweden and internationally.
Mynt is a tech first company with a product-oriented mindset and a vision to solve pain points for businesses. In 2021, Mynt became a licensed issuer and an E-money institution by the Swedish Regulatory Authorities.
When you join Mynt, it won't be like any other jobs. At Mynt you'll be part of creating an amazing product and company, no matter your primary role is. We're looking for passionate individuals that enjoy a fast pace and that care about delivering value to our customers.
About the Role
We are currently expanding our customer success team and are looking for a driven individual to join. Our mission is to have the most satisfied customers and we are looking for a strong relationship-builder. We are a small team, and you would work closely with our other team members as well as interact directly with our customers. We are constantly growing and developing, so all that limits you is your own potential.
Your main responsibilities
- Help onboard and support our customers
- Build strong relationships with our partners
- Be 2nd line support to our partners
- Collect and analyze customers feedback and present internally
- Together develop and improve ways of working with customer satisfaction
- Structure your own work and help develop our processes
- Help our customers use Mynt at full potential, with everything from integrations, best practice to training opportunities
- With time also help onboard new colleagues
- Experience within sales or technical customer support from the SaaS industry
- Experience from Bank or Fintech industry
- A hobby "tech-savvy" person
- A great team player
- Fluent in Swedish & English
As we are growing fast we believe joining our company at this time will be a perfect opportunity and potentially the best career move you can make!
What we can offer
- Be part of an amazing team in fast growing scale-up
- Work closely with a fun high performing team
- Great environment with a stunning office location in central Stockholm
- A chance to shape your own development and responsibilities based on your passion and interest
The position will be filled as soon as we find a suitable candidate. Please
reach out to us as soon as possible if you believe this for you!
- Customer Success
- Remote status
- Hybrid Remote
Where good ideas thrive
Good ideas can come from anywhere. That's why we insist on a culture where ideas are heard and shared.
As part of our team you're not just encouraged - you're expected - to put your best ideas forward, whenever you see them. It's all hands on deck, where creativity is rewarded and recognized.
- Solve for the customer
- Take ownership
- Create lasting impact
- Do it together
- Have fun
We are here to help the next generation of businesses grow. Financial services should be smooth and fair.
Our platform, built with modern software and linked to both banking and accounting, makes it easy for companies to get their expenses in order, manage their company cards themselves, have real-time control and access flexible financing. Businesses are building the future, and we are building the best possible financial platform to help them on that journey.