GBBC Member Careers

Client Support Specialist Intern - 2024 Internship Program



Customer Service
Greensboro, NC, USA
Posted on Friday, October 27, 2023
You may think of Nasdaq as just a stock exchange but think again. With more than 6,000 associates in 39 offices around the world, we're a global technology company that serves customers in more than 50 countries. Since 1971, when Nasdaq created the world's first electronic exchange, our innovations have revolutionized the global capital markets. With Nasdaq, you will contribute to a more sustainable world, helping communities, clients, employees, and individuals of all backgrounds to achieve their full potential.

Internship Overview

Nasdaq's Internship Program provides outstanding opportunities for students to gain hands-on experience during a 10-week internship. As part of the program, you will partner with a mentor, network with senior colleagues, and take on a real-world project with real-world impact and gain practical skills that will help shape your career for years to come. Additionally, you will meet with senior leaders and participate in professional development activities throughout your internship.

The main objective of our Operations team is to craft Director and Officer & Board Evaluation Questionnaires while also providing day-to-day client support by understanding each client’s individual needs and providing timely consultative service. You will craft comprehensive analytical results from the questionnaires as well as digital transcription and editing. The team works closely with all internal collaborators to identify client opportunities and achieve client success.

You will need the following skills and experience

  • Must be client-oriented
  • Background in understanding financial data including equity, derivative, fixed income markets, market data, economics, supply, and demand, etc.
  • Good analytical awareness, fondness for dealing with data, detail orientation
  • Good communication, multi-tasking skills, and the ability to work under tight deadlines

Internship Program Requirements

  • Must be a rising senior enrolled full time for the upcoming semester in an accredited college or university in Liberal Arts, Business, Sales or related major and on-track to graduate
  • 10-week commitment with availability to start in June
  • Proactive, responsive team player who can thrive in a dynamic and changing environment
  • Motivated self-starter who is results-driven
  • Exceptional use of Microsoft Excel & PowerPoint required
  • Possess a curious nature around learning new topics and solving problems

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.