GBBC Member Careers

Summer 2024 Intern - Program Manager Intern, Heroku



San Francisco, CA, USA
Posted on Monday, November 20, 2023

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Job Category

Fixed Term & Temporary

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Heroku is a pioneering cloud platform that empowers developers to build, deploy, and scale applications seamlessly. Our innovative solutions have transformed application development and management. We are seeking a dedicated and skilled Program Manager to join our Heroku team and play a pivotal role in driving successful Heroku initiatives within the dynamic environment of Heroku.

Role and Responsibilities:
As a Program Manager Intern at Heroku, you will have the opportunity to support and contribute to the execution of Heroku-related projects that contribute to our growth and customer success. You will collaborate with cross-functional teams, assist in resource management, and ensure alignment with company objectives. Your responsibilities will include:

Program Planning: Assist in the development of program plans, considering scope, goals, resources, timeline, and potential risks. Align programs with business objectives and Salesforce strategy.

Stakeholder Collaboration: Collaborate with stakeholders, including engineering, sales, and product teams. Understand their needs, support progress tracking, and assist in managing expectations effectively.

Agile Execution: Adapt to evolving requirements and priorities in an agile environment. Assist in utilizing agile methodologies to drive iterative progress and continuous improvement.

Scope Management: Contribute to defining and managing program scope, ensuring a clear understanding of deliverables, requirements, and success criteria.

Risk Awareness: Support in identifying potential risks, dependencies, and challenges. Assist in the development of mitigation strategies and contingency plans to ensure successful program delivery.

Resource Coordination: Help coordinate resources across teams to optimize program execution. Contribute to ensuring efficient resource utilization to achieve program goals.

Quality Support: Assist in ensuring program deliverables meet high-quality standards. Help monitor and address issues to maintain a high level of program integrity.

Performance Metrics: Assist in defining and tracking key performance indicators (KPIs) to measure program success. Support in regular progress reporting to leadership and stakeholders.

Required Skills:

  • Currently pursuing a Bachelors degree in a relevant field (Business, Computer Science, Engineering, Marketing Management, etc.) or equivalent practical experience.
  • Strong communication skills to facilitate collaboration and convey concepts to diverse audiences.
  • Ability to work in an agile environment, adapt to changing requirements, and pivot as needed.
  • Problem-solving mindset with the ability to navigate nuances and complexities within programs.
  • Project management skills, including experience with program management methodologies and tools.

Nice to Have:

  • Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder, etc.).
  • Previous experience working with Heroku products or other cloud platforms.
  • Familiarity with Salesforce technologies and CRM systems.
  • Experience in software development or customer relationship management.

Why Join Heroku:
Heroku offers an exciting opportunity to work at the forefront of cloud technology and drive transformative initiatives. We value innovation, collaboration, and adaptability. As a Salesforce Program Manager, you will have the chance to contribute to impactful projects, work in a dynamic environment, and play a crucial role in delivering value to our customers.

If you are enthusiastic about working in an agile environment where adaptability, collaboration, and attention to detail are vital, and if you're eager to contribute to technical excellence and customer success, we encourage you to apply for this role.

Join Heroku and be part of a team that's shaping the future of application development.


  • Competitive compensation
  • Paid volunteer time off
  • Annual performance bonus program
  • Wellness reimbursement
  • Unlimited vacations
  • Competitive Education Reimbursement Program
  • Extended parental leave
  • Visit our benefits site for more!


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Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $25 to $32.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: