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Job Category

Operations

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About the Team:

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Global Technology Partners (GTP) serves Salesforce partners who work with us on a technology basis, this includes our ISVs (AppExchange), OEMs, Strategic Partners (AWS, Google etc) and our Alibaba partnership in China.

The GTP team is looking for a talented individual to re-imagine, plan and operate our Partner Program. This includes program design, benefits and segmentation.

Role Description:

Responsibilities include:

• Develop a GTP Partner Program strategy and vision, incorporating requirements and feedback from internal stakeholders.

• Design and execute the scoring and segmentation of GTP Partners on a quarterly basis.

• Design GTP Program benefits. Coordinating benefit allocation and capacity with relevant internal teams (Partner Marketing, AppExchange TAMs, A&C PSMs, CSG). Communicate utilization of benefits to the wider GTP community.

• Develop Partner Advisory Board strategy for GTP Program feedback.

• Coordinate internal communications with GTP Partner Account Owners (ISV, OEM and Strategic) to ensure that the program structure and benefits are fit for purpose.

• Work with our Support teams to ensure that appropriate business processes are in place to ensure that GTP partners are receiving support benefits.

• Work with One Partner Program owners to ensure GTP’s partners (Strategic, ISV and OEM) are catered for in the wider single partner program operated by Salesforce.

About You:

The ideal candidate would have:

• 2+ years of experience in process or program design.

• 6+ years of relevant business experience.

• College/university degree or equivalent experience.

• Exceptional problem solving skills: demonstrated ability to structure complex problems, develop solutions

• Strong presentation skills, especially related to building and delivering compelling PowerPoint presentations

• Ability to handle excel datasets, interpret findings, and build and track KPIs.

• Self-starter and high degree of motivation to go above and beyond the task at hand.

• Ability to succeed in a collaborative, start-up paced environment.

• Knowledge of Salesforce products, business systems and processes would be well regarded.

• Experience with modeling and analytical tools such as Excel, SQL, databases, SAP Business Objects a plus.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $146,600 to $219,900.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.