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Partner Account Senior Manager (Channel Business)



Mumbai, Maharashtra, India
Posted on Monday, November 20, 2023

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We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Location: Mumbai

Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work for six years running.
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Salesforce is a team sport, and we play to win. Join us!

We are looking for a highly motivated team player to join the Alliances and Channels, Channel Account Management (CAM) team to manage and grow the relationship with a select set of Resellers based in western India. The ideal candidate will blend strategic thinking, outstanding partner relationship management skills, and an entrepreneurial mindset. In addition, an ability to effectively collaborate with multiple cross-functional stakeholders, including channel sales, account leads, customer success, partner marketing, partner enablement, partner programs and operations is critical.

Key Responsibilities:

  • Own the relationships with the select set of named Resellers/Partners and ensure a well-rounded growth of these relationships. Build strong and deep relationships with the key stakeholders up to the leadership
  • On-Board new Resellers wherever required as per business requirements
  • Drive and execute the go-to-market strategies with specific focus on growing the revenue in identified territories/segments and also focus on partner led sourced leads. Build strong demand generation plan
  • Identify/Enhance enablement journeys to Salesforce CoE/Technical capabilities at partner organization so as to build new revenue stream & create a deployment strategy
  • Assist partners in building unique assets on Salesforce Solutions. Provide pro-active support to ensure success of the projects



  • 4+ years’ experience in Channels Sales/Alliance Management
  • 10 years of relevant experience in sales and/or business leadership in the enterprise Software industry
  • Outstanding knowledge of partner development approaches to seed and grow Software Partner businesses
  • Experience working with multiple Sales teams driving and building the Partner
  • Ecosystem
  • Ability to think strategically and develop compelling plans for new partner initiatives
  • History of successfully developing and leading multiple strategic partnerships
  • Working knowledge of Salesforce technology and SaaS, PaaS markets
  • Experience creating and building differentiated relationships with SI/Resell partners
  • Strong knowledge and network/references from partners and contacts in India


  • Sound business acumen skills; thrive in a fast-paced, dynamic work environment
  • Excellent spoken and written communication, interpersonal, relationship building skills
  • Highly motivated and independent contributor
  • High energy, enthusiasm, and passion for the business
  • Business or Engineering Bachelor’s degree
  • Comfortable working with multiple internal teams, from individual contributors to senior executives, as well as building/maintaining executive-level relationships with clients, partners, etc.
  • Willing and able to travel in India, as required


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