Steptoe & Johnson LLP, a Washington, DC-based Am Law 100 law firm, is seeking a Manager of Enterprise Applications Engineering. This role is responsible for co-planning with the Enterprise Applications architect, and installing, configuring and testing the implementation of our enterprise applications. They will collaborate with the various technical architects in implementing leading edge enterprise applications for the firm, and will participate in engineering design activities and lead implementation efforts. They will also act as a subject matter expert for all enterprise applications as they relate to the solution design.

Essential Functions

• Lead the installation and upgrade of enterprise applications, databases, middle ware and servers, which includes installing new software releases and system upgrades, evaluating and installing patches, and conducting application migrations, refreshes, and restores.
• Manage the team in a mixed environment of both firm employees and contractors. Responsible for staff evaluations and management of staff leave and timesheets.
• Co-plan and design with the Enterprise Applications architect and implement database servers, web servers and application servers. Implement the architecture necessary for integration with other application systems.
• Technical lead on projects to implement or enhance and test enterprise applications. Perform complex configuration, change management and testing activities to support designed architecture and integration between all applications.
• Trouble shoot and resolve complex technical problems with ERP systems to include application, database, and server problems.
• Manage the integrity of security design and engineering for enterprise applications.
• Manage and lead members of the application engineers with the maintenance and trouble shooting of internally developed .NET applications
• Manage and lead database engineer with database modeling and design - including the development of tables, views, stored procedures, user-defined functions and triggers
• Use understanding of project requirements and the firm's technical architecture to select the appropriate platforms for applications
• Prioritize and manage multiple concurrent projects keeping in-house customers informed of status and meeting critical deadlines
• Create implementation and starter administration documents for all implemented applications.
• Assist trainers in creating end user training documents and materials.
• Provide subject matter expertise and support to IT Operations for the purpose of executing, supporting and managing enterprise applications implemented.
• Provide additional support to IT Operations for advanced troubleshooting and issue resolution.
  

Minimum Qualifications

Desirable Skills / Experience:

• Extensive experience working with and knowledge of Microsoft technologies such as IIS, Active Directory, SQL, SharePoint, .NET, and Power Shell.
• 4 -5 years of supervisory or management experience leading a team of IT professionals composed of application, database and/or system engineers.
• Experience working in virtualized environment with emphasis on VMware
• Experience with Windows 2016+ and related Microsoft server technologies such as IIS, SQL,DFS
• Experience with Windows 10+ and related Microsoft desktop technologies such as SCCM
• Experience with Citrix desktop and application solutions
• 4 years experience in creating SQL databases, queries, views, and stored procedures
• 3 years experience in supporting custom .NET and SharePoint Online applications
  

Education

• Bachelor’s degree in or equivalent certification from an accredited technical training school or equivalent (4 years) experience in IT
  

Success Factors

• Attention to detail: avoid common and frequent mistakes; complete complex projects and tasks without error
• Critical thinking and problem solving: recognize problems or situations that are new or without clear precedent; evaluate alternatives and find solutions using a systematic, multi-step approach; develop improvements and innovations to enhance performance
• Customer service: is highly responsive to initial requests and follows through on all commitments, both stated and implied; works diligently to ensure that everyone seeking Department services receives the highest level of service; manages own work to meet or exceed service level expectations
• Decision-Making: understand how and when to make a choice; how and when to escalate issues to higher levels; analyze the risks and future impact of decisions; make decisions and take timely independent action in pursuit of priorities.
• Initiative and creativity: identify areas for improvement within personal areas of responsibility, group, department, and firm; develop unique and new approaches to address existing challenges and/or positively affect lawyer productivity, client service, and overall fiscal health of the firm
• Team leadership: ability to hire, develop and retain a high-quality work force whether directly employed by the firm or outsourced; ability to inspire others by creating a vision and gaining buy-in from those important to achieving strategic and operational goals.
• Teamwork: able to work well with others on projects, initiatives, and tasks that require their input and cooperation
  

Work Environment

• Hybrid working arrangements may be available for this position
• Non-Smoking environment
• Ability to maintain a flexible work schedule
• Available to work in the office 9:00 - 5:30 pm Monday through Friday.
• Extra weekday and weekend hours may be required for special programs or events
• Must be available to work beyond regular hours when necessary
• Must be able to work under tight deadlines and stressful situations
• Must have ability to work independently
  

Steptoe & Johnson LLP is an equal opportunity employer EOE/AA/Minority/Female/Disability/Veteran. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, sexual orientation, gender identity and expression, marital status, mental or physical disability, genetic information, or any basis proscribed by applicable statutes.