Service Center Agent II Mon-Fri 6:30am-3pm
United Parcel Service (UPS)
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
This position schedules and tracks shipments. This position manages customer expectations by providing excellent customer service to our international customers. He/She performs other tasks as requested and the ability to work independently.
General Office Duties-answering emails
Provides customer rate quotes.
Problem solving with the ability to prioritize tasks
High school diploma, GED, or International equivalent
Understanding of transportation functions, customer service resolution, local pick-up and delivery routing, or the ability to acquire the desired knowledge for the local service center - Preferred
Working knowledge of Microsoft Word, Excel, Access, and Outlook
Effective written and oral communication skills
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Employer will sponsor visas for specific positions . UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Company: UNITED PARCEL SERVICE
Category: Global Freight Forwarding
Requisition Number: R23031341
Location: North Syracuse,New York