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Senior Information Security Analyst

Wells Fargo

Wells Fargo

Bengaluru, Karnataka, India
Posted on Tuesday, September 5, 2023

About Wells Fargo:

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet ( and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Enterprise Global Services:
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Operations, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website

Department Overview:

Wells Fargo views information security as enabling lines of business to mitigate information security risk in accordance with our risk appetite. Through a framework that addresses policy, process, operations, people, and technology, Information Security protects our infrastructure, company data, and customer assets while ensuring alignment with applicable regulations and laws.

Our vision is to provide Wells Fargo with world-leading cyber security risk management.

About Role:

Information Security Analyst with demonstrated knowledge and experience in Access Management Operations specific to Active directory and Windows platform in terms of Provisioning and De Provisioning access as per the requirement. The Analyst should be able to work well with teams and also work independently.

Job Description:

  • Provisioning and De Provisioning of access to users through Active Directory.
  • Analyze and resolve tickets related to Security groups, Privileged accounts and Enterprise password vaulting.
  • Should be able to work and resolve requests related to Service accounts.
  • Proactive in identifying gaps and help the team in streamlining process
  • Ability to identify and contribute towards mitigating risk.
  • Collaborates with extended team for joint deliverables
  • Good understanding on File share, permissions, DFS, namespace, and replication.
  • Good understanding on SLA, KPI and CSFs
  • Analyst will be part of on call support team on rotation.
  • Keep abreast of emerging technologies/industry trends and applying them into operations and activities.
  • Strong organizational, multi-tasking, and prioritizing skills.
  • Should be able manage the bridge calls with customers on technical issues/pages/ On-Calls
  • Develops and maintains familiarity with bank security policies and government regulations pertaining to information security

Required Qualifications:

  • Bachelor of Engineering Degree, preferably of Computer science or Information Technology
  • 4+ years hands on experience on Windows platform and Active Directory Provisioning
  • Knowledge and experience with any IAM, Provisioning, role management and certification tool
  • MCSE/MCITP/Information Security certification (Security +, CISSP, CIAM) /IAM vendor based certifications (Cyberark, Oracle, IBM) certified.
  • Knowledge on server OS 2008/ 2012, 2016 AD structure & database
  • Knowledge on DNS, DHCP, Group policies, Sites, FSMO roles and replication.
  • Demonstrated experience in enterprise wide ticketing tools like Remedy, Zen desk, Service now etc.
  • Knowledge and experience with any IAM, Provisioning, role management and certification tool
  • Knowledge and experience on Applications Infrastructure in a Large Enterprise environment.
  • Strong knowledge and understanding of information security and IAM practices and policies
  • Experience with Service Delivery and SLAs/KPIs monitoring. Proven ability for high volume/high quality results
  • Strong time management skills with ability to participate in multiple projects/work streams simultaneously.
  • Strong verbal and written communication, including technical writing skills.
  • Strong documentation skills with the ability to collect, organize, analyze, update and disseminate significant amounts of information with attention to detail and accuracy.
  • Strong problem solving and analytical skills with high attention to detail and accuracy
  • Ability to analyze and summarize data, do trend analysis and reporting.
  • Must have knowledge on AD Schema, domain controllers, member servers, partitions and shell scripting.
  • Ability to assign BAU tasks to Team members and drive it till closure.
  • Must be flexible to work in shifts & be available for business meetings/team deliverables within/outside of ones shift
  • Must have leadership skills, to be resilient and drive changes. Ability to maintain composure under pressure and deadlines in a dynamic environment
  • Ability to work effectively, as well as independently, in team environment.
  • Ability to take an active role in the education, mentoring and training of less experienced team members.

Desired Qualifications:

  • Mentoring skills to help the team explore ideas and make them successful
  • Good Understanding of Cloud concepts and types of cloud.
  • Knowledge on project lifecycle is an added advantage.
  • Cyber Ark administration knowledge.
  • Good Understanding of Azure Active Directory and Basic cloud concepts.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.