About this role:

Wells Fargo is seeking a Lead Infrastructure Engineer for the support of Fraud and Claims applications built on Pega. In this role the candidate will play a critical in driving the stability and increased observability of the entire platform suite. This role is looking for a candidate that can drive the technical execution and delivery of the strategic enterprise logging product and its integration with the rest of the Observability ecosystem for Fraud and Claim applications. As part of this role, the candidate will need to design and implement end to end solutions to enable the multiple domains of logging, monitoring, observability, alarming to ensure high availability of the applications.

This role requires a mix of Software & Infrastructure engineering skills and will work closely with Product to support our Agile methodology.

In this role, you will:

• Lead complex initiatives to develop infrastructure to provide solutions for business applications
• Participate in various projects intended to continually improve or upgrade the infrastructure
• Evaluate internal and external software solutions which could be leveraged to meet target state architecture goals
• Review and analyze high impact outages to ensure the proper processes and procedures are in place to avoid problems in the future
• Design, build, deploy and maintain infrastructure solutions through collaborative efforts with the team and third party vendors
• Design, code, test, debug and document programs using Agile development practices
• Make decisions in technical designs, implementation plans and identify project risks and resource requirements
• Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
• Recommend courses of action to maintain cost effectiveness and achieve results
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with customer and vendor

Required Qualifications, US:

• 5+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of systems support analyst experience
• 3+ years of experience working in managed services
• 2+ years of Linux administration and configuration
• 2+ years of PL/SQL experience
• 2+ years of experience with various platform operation tools and technologies like Splunk/AppDynamics/JIRA/Prometheus/Elastic APM/Grafana or similar tools.
• 2+ years of experience developing in an agile methodology
• Hands-on experience with one or more OS and Platform: Azure, GCP, PCF, Kubernetes, Linux, CentOS + RHEL Windows
• Hands-on experience with one or more software development languages: Python, SQL, XML, JSON, REST

Desired Qualifications:

• 2+ years of experience developing in an agile methodology
• Hands-on experience with one or more CI/CD automation tools: Jenkins, GitHub, SonarQube, Artifactory

This role is posted for San Francisco CA, San Leandro CA, Concord CA, and Charlotte NC

Pay Range

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.