GBBC Member Careers

Control Management Specialist

Wells Fargo

Wells Fargo

Hyderabad, Telangana, India
Posted on Wednesday, September 13, 2023

About this role:

Wells Fargo is seeking a Control Management Specialist...

In this role, you will:


The position is needed to support the Commercial Banking (CB) Control governance team. Specifically, additional support is needed to ensure there is sufficient capacity to run the CB Risk and Control Committee (CBRCC), CB Business Risk and Issue Sub-Committee (CBBRISC), and the CB Reputation, Environmental, and Social Impact Committee (CBRESIC). Responsibilities would include but are not limited to:

  • Attend all Committee meetings and draft minutes
  • Request (via email), consolidate (via PowerPoint and Adobe), and distribute (via SharePoint) committee materials
  • Gather and consolidate Committee-related artifacts to support Audit and other internal requests
  • Assist in Staffing Adequacy reviews
  • Support two Lead Officers with other ad-hoc requests / projects
  • Participate in mitigating current and emerging risk exposures associated with the activities and operations of the assigned business group, and identify opportunity for process improvements within the scope of defined business control responsibilities
  • Review and analyze basic business challenges that require research, evaluation, and selection of alternatives
  • Develop and implement risk monitoring, risk reporting processes, and controls while evaluating and reporting results where necessary
  • Present recommendations for resolving complex situations and exercise independent judgment while developing Control Management functional area expertise
  • Provide support in the interpretation of policy, guidelines, and governance programs as front line liaison to Independent Risk Management area
  • Collaborate and consult with Control Management team and key stakeholders, including internal customers

Required Qualifications:

  • Experience in Risk Management or Financial Services industry, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Control Associate with 6+ yrs experience, is expected to work independently and support functionally to meet the BCM goals and control coverage requirements. The job involves interacting with the GDA managers, onshore partners to understand and analyze the processes, identify risks and controls in the processes, evaluate the controls, prepare, and publish reports to stakeholders in both Wells Fargo India & Philippines and Onshore. Candidate is expected to have strong stakeholder management skills, strong communication skills and project management skills. Should have sound understanding of risk management principles. Be a subject matter expert with respect to Commercial Banking especially focused in some of the area such as Treasury Management & Payment Solutions, WellsOne – Card Distribution, Fraud Detection, Billing and other services. Customer Care 4 Business - Business Initiatives, Complaints and Implementation.
  • Responsible for implementing and monitoring control assurance program such as GDA process review, Issue / Incident Management
  • Conduct monthly risk connects with Front Line Managers’/Managers/Head of the department
  • Be part of transition, and provide control views on the risks associated with the processes being transitioned to GDA locations
  • Conduct periodic risk reviews for steady state processes through various risk programs viz., GDA process review, control testing, Conduct periodic Council meetings to discuss concerns/ issues in GDA that require management attention and ensure transparency in reporting
  • Manage stakeholders at various levels of hierarchy within I&P and Onshore. Relationship building being a key attribute
  • Monitor, track and perform root cause analysis on incidents related to operational internal financial loss, data privacy and near misses assigned portfolio
  • Works with assigned business units and provides operational risk expertise and consulting for projects and initiatives with moderate to high risk
  • Exhibit credible challenge and evaluate the adequacy and effectiveness of policies, procedures, processes and internal controls while maintaining professional independence throughout the engagement
  • Taking information from various formats, compiling the information and placing it into the system of record
  • Should be able to drive various projects and engagements independently
  • Conduct periodic risk awareness sessions with emphasis on the importance of pro-active risk management across CIB GDA and to enhance the risk culture amongst team members
  • Implementation of various risk remediation programs in-line with those of the CIB GDA, to address operational risks that expose the line of business
  • Adopt a risk-based approach to monitor and manage business risks and corresponding controls, emerging risks or watch list, and risks related to Business Continuity Planning, End User Computing Tools, etc.
  • Participate in various control forums to address risk related to subjects such as, and not limited to, BCP, Mandatory trainings, Required Absence for Sensitive Positions Policy etc
  • Desired Qualifications
  • University degree in Business, Finance or related discipline
  • Strong Operational risk domain knowledge/experience
  • Good presentation skills
  • Sound knowledge of MS Office especially Excel, VBA and PowerPoint
  • Experience in project management
  • Desirable to have BI Tools: OBIEE, Tableau
  • Experience in Commercial Banking
  • Certification in Risk Management such as ORM/FRM/CISA


We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.