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Senior Change Implementation Coordinator - Learning & Development

Wells Fargo

Wells Fargo

San Jose, CA, USA · San Antonio, TX, USA · Houston, TX, USA · Phoenix, AZ, USA
Posted on Wednesday, September 13, 2023

About this role:

Wells Fargo is seeking a Senior Change Implementation Coordinator...


In this role, you will:

  • Provide feedback and present ideas for improving or implementing processes and tools with change implementation impact

  • Develop communication and training plans

  • Identify and monitor resolution of issues, escalating as necessary

  • Identify best practices and recommend new workflows and procedures

  • Perform complex administrative, transactional, and operational support tasks

  • Provide maintenance support for project teams and assist in determining implementation strategy

  • Provide input to project manager and project teams on appropriate implementation strategy, methods, and plans

  • Provide subject matter expertise and interpretation of procedures to team

  • Interact with team, peers, management, business partners, and technology on implementation of strategy


Required Qualifications, US:

  • 4+ years of Change Implementation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • Experience with administrative, transactional and operational support tasks

  • Experience in Change Implementation, process and/or technology implementation

  • Experience with recommending new workflows and writing policy and procedures.

  • Experience supporting project teams and assisting in determining implementation strategies

  • Ability to work independently

  • Ability to be organized and have time management skills

  • Ability to look at the bigger picture

  • Have an analytical skillset

  • Perform project leadership for simple to moderately complex initiatives


Job Expectations:

  • Position Locations include: Charlotte, NC; Chandler, AZ; Minneapolis, MN; San Antonio, TX; Dallas, TX and West Des Moines, IA

  • Position will require onsite presence in a hybrid arrangement

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.