GBBC Member Careers

Compliance Director - Mortgage/Home Lending

Wells Fargo

Wells Fargo

Multiple locations
Posted on Friday, September 15, 2023

About This Role:

Wells Fargo is seeking a Compliance Director with expertise in the Mortgage/Home Lending business.

This role will be responsible for developing, implementing, and executing regulatory oversight programs for business initiatives and operations, as well as serving as a strong advocate for Wells Fargo's second line of defense partner, providing guidance and vision in the front line’s execution of business plans across business groups. This leader will focus on mortgage servicing’s transformation strategy as well as overall de-risking initiatives across Home Lending, to include second line oversight of regulatory enforcement action resolution.

This leader will report directly to the Home Lending Compliance Executive and will be responsible for the coordination and execution of team wide oversight including monitoring, reporting, and planning needs in the Mortgage business, especially as it relates to Servicing. They will provide advice and guidance to management on the implications of compliance trends and issues affecting the business related to multiple regulations and requirements.

In This Role, You Will:

  • Lead and manage a team through the implementation of a companywide compliance program with high-risk complexity associated with the Mortgage/Home Lending business.
  • Manage and develop the execution and challenges of compliance-related decisions.
  • Direct and oversee a complex regulatory environment to include establishing standards.
  • Oversee and credibly challenge the reporting, escalation and timely remediation of compliance-related issues, deficiencies, or regulatory matters.
  • Direct the implementation of effective compliance strategies to assess key risks and anticipate regulatory issues; and identify opportunities to simplify and drive consistency of solutions to strengthen compliance risk management.
  • Lead and actively participate as a key member and compliance representative on various business-based governance committees.
  • Foster an environment that ensures strong communication and cooperation across the three lines of defense, including business line leadership, Legal, Audit, Compliance, and other corporate stakeholders to facilitate transparency, balance, and credible challenge.
  • Sustain a strong risk culture that identifies and provides oversight and escalation of existing and emerging compliance issues across business groups, legal entities, geographies, and jurisdictions; and ensure that escalated compliance issues receive immediate senior management attention.
  • Recommend opportunities for process improvement and risk control development.
  • Create a culture of excellence by proactively attracting, retaining, and developing a team of talented and diverse compliance professionals to support the execution of the Consumer Lending compliance program.
  • Manage an aspect of the companywide compliance program for a business group or functional area with moderate risk and complexity or oversee and monitor specific elements of the companywide compliance program.
  • Provide compliance risk and regulatory subject matter expertise for a defined set of moderate risk compliance program elements.
  • Identify reporting, escalation, timely remediation of issues and deficiencies or regulatory matters regarding compliance risk management.
  • Make decisions and resolve issues to meet business objectives.
  • Interpret policies, procedures, and compliance requirements.
  • Provide leadership on high-level performance and team growth to achieve objectives.
  • Manage allocation of people and financial resources for Compliance.

Required Qualifications:

  • 8+ years of Compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • 4+ years of Management experience.

Desired Qualifications:

  • Deep experience in the financial services industry with specific expertise providing advice and guidance to a business focused on setting strategic direction in delivering an integrated bank at scale.
  • Strong expertise in Servicer, Third Party, Investor, and Servicing Transfer Oversight programs.
  • Deep understanding of the ever-evolving governance and regulatory environments as well as industry and compliance risk-related best practices.
  • Organizational courage and willingness to make tough, informed decisions and thoughtfully share independent perspectives.
  • Strong analytical, critical thinking and problem-solving skills, coupled with an ability to translate ambiguous ideas/issues into well-defined plans/solutions with a track-record for delivering results.
  • Effective communicator, both orally and in writing; able to ask well-crafted questions and present ideas in a clear and compelling manner; good listener who engenders creative thinking and teamwork; communicate effectively amongst diverse, differing, competing, and/or conflicting perspectives/priorities.
  • Proven collaboration and ability navigate formal and informal channels; demonstrated success in leading, influencing, and building strong internal/external business relationships in a heavily matrixed organization to progress objectives requiring a high level of cooperation.
  • Proven success within Strategic Leadership; experience creating and achieving a desired future state [vision] through influence on individual and group goals, reinforcements, and systems.
  • MBA, JD, CRCM or other regulatory designations.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.