Logistics Assistant (Ports Operations) G5 - Douala
World Food Programme
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
WHO ARE WE?
The United Nations World Food Programme (WFP), a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
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WFP Cameroon is part of the Country Offices in the Regional Bureau for Central and West Africa (RBD) facing multiple humanitarian crises that simultaneously aggravate existing socio-economic vulnerabilities in the country. The fragile security situation in the Northern part of the Country, a protracted refugee operation in the East and crises in the Northwest and Southwest regions has left millions of people vulnerable to food insecurity. WFP provides a key emergency response component of the Humanitarian Response Plan through regular food and sustainable development assistance to part of the food insecure and vulnerable people in the country. With the launch of the second-generation strategic plan, it is imperative to obtain the optimum capacity of staff, partners and beneficiaries given the precarious humanitarian situation and importance of delivering efficient and quick support. This role further described below, will contribute to the World Food Programme's mission in Cameroon to Saving Lives, Changing Lives.
To implement well-defined standard logistics/supply chain processes and activities to enable effective delivery of goods and services for all delivery modalities.
KEY ACCOUNTABILITIES (not all-inclusive)
1. Provide support to WFP supply chain activities mainly in port operation, warehousing and transport planning activities, following standard processes and facilitating, directly or indirectly, the effective delivery of food assistance to beneficiaries.
2. Support timely ordering and delivery of commodities and supplies to authorized partners and destinations.
3. Support management of logistics vendors’ contracting activities including performance monitoring and report any operational challenges to the supervisor.
4. Respond to a variety of technical queries/requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries with a high standard of client service mind-set.
5. Contribute and actively working on port operation, especially on charter vessel operation ensuring adherence to relevant procedures and in compliance with corporate standards for smooth deliveries.
6. Assist in monitoring inventory management processes to track trends and account for the inventory status from source to beneficiary.
7. Support operational pipeline analyses, assessments and operational planning for all delivery modalities.
8. Process documentation for execution of logistics operations (e.g. customs clearance, invoice verification), take appropriate actions to resolve operational issues escalating various issues to the supervisor.
9. Collect and compile data, produce and/or contribute to reports on Logistics activities.
10. Liaise with internal and external stakeholders to support efficient logistics operations management.
11. Provide guidance to other support staff, in order to assist them in completing standard tasks to agreed standards and deadlines.
QUALIFICATIONS AND KEY REQUIREMENTS
- Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
- At least five (5) years or more of professional experience in a relevant field of work, preferably in Logistics Management/Ports Operations.
- Fluency (level C) in English or French language (written and oral).
- Intermediate knowledge (level B) of a second official UN language: English/French. (Other WFP working language) would be an asset.
WFP LEADERSHIP FRAMEWORK
Leads by Example with Integrity
Drives Results and Delivers on Commitments
Fosters Inclusive and Collaborative Teamwork
Applies Strategic Thinking
Builds and Maintains Sustainable Partnerships
Lives the WFP values and shows humanity and integrity by role modelling care for others
Delivers on commitments and adapts readily to change
Is inclusive and collaborative, and contributes to a culture of learning and personal growth
Demonstrates commitment to gather perspectives, analyse options and risks, and propose new ways of doing things
Builds and nurtures external partnerships and collaborates with partners to deliver common objectives
|Capability Name||Description of the behaviour expected for the proficiency level|
|Supply Chain Management and Optimization||Displays aptitude at monitoring and reporting on supply chain operations to enable teams to efficiently assess the performance and sustainability of current networks.|
|Planning, Project & Resource Management||Supports the planning, forecasting & resource management efforts of own team by collecting data from diverse sources.|
|Information Management & Reporting|| |
Collates accurate and timely information and data to enable informed decision making on reporting within individual unit and consequently the greater humanitarian community.
|Market Analysis, Contracting and Operational Execution||Ability to collect and collate necessary information to enable WFP to make informed operational decisions.|
|Warehouse and Inventory Management||Demonstrates ability to implement operational warehouse procedures and normative guidance in order to manage WFP’s warehouse, handle inventory effectively through corporate systems, and ensure loss mitigation.|
|Technical Assistance and Coordination||Demonstrates awareness of the importance of technical assistance and coordination with key stakeholders and an ability to carry out logistics activities, respecting individual mandates and programme priorities.|
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
• Experience using corporate systems to monitor ongoing shipments, pipeline information, insurance claims, and food stock.
• Experience analysing data (on commodities, funds, etc.) and drafting reports.
• Experience in measuring service providers’ performance against set KPIs.
• Experience in assisting the preparation of contract documentation.
• Experience in providing technical business support in corporate systems.
TERMS AND CONDITIONS
- Contract Type : Fixed-Term - FT
- Unit : Logistics
- Duty Station : Douala; Cameroon
DEADLINE FOR APPLICATIONS
Application Deadline: Wednesday, 31st May 2023 (11:59 PM UTC+1)
WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment
WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.
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