GBBC Member Careers

IT Solution Associate G6, Damascus VA023-2023

World Food Programme

World Food Programme

Posted on Monday, May 22, 2023


WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.


All applications should be received no later than 05 June 2023


Type of Contract: Fixed Contract (G6)

Contract Duration : 12 Months

Multiple Duty Stations: Damascus

No of required employees : 1


The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetime. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. In 2020, WFP was awarded the Nobel Peace Prize for its efforts to fight hunger globally, including its work during the coronavirus pandemic.

In Syria, WFP provides food assistance to more than 4.6 million people each month. This includes families who require emergency assistance when affected by conflict and displacement and also those who need help to improve their nutrition and food security. WFP supports children across Syria with healthy meals and snacks at school, mothers with nutritious diets, and families and communities with sustainable livelihood projects.


To provide technical support on the development, maintenance, testing and implementation of a portion of IT solutions in line with business requirements.


The IT solutions associate will be working within the Digital Assistance Service (DAS) team in the Country Office supporting all digital initiatives being rolled out. The Associate will support other business units to implement their activities using digital solution to gain efficiencies. The incumbent will work in close collaboration with colleagues from Programme CBT unit and all other business units involved in the implementation of cash-based transfers. The incumbent is expected to demonstrate
responsibility and initiative to respond independently to queries with only general guidance. There is a requirement to use judgement in dealing with unforeseen problems on a daily basis.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Assist in the preparation of materials and the delivery of trainings on automated business processes to ensure efficient and effective use of IT systems.
2. Collect and collate data, conduct basic analysis to support the development of accurate reports.
3. Provide second level technical support for beneficiary registrations, distributions, redemptions and reconciliations for all delivery mechanisms implemented through SCOPE platform or a Beneficiary Information Management Software (BIMS);
4. Manage alignment of IT service levels related to SCOPE/BIMS incidents with SLAs to strive high quality support services to Internal and External stakeholders on the full range of SCOPE/BIMS features and functionalities;
5. Participate in technical design of appropriate beneficiary registration strategies and approaches by ensuring that registration standards are met and that appropriate methodologies and technologies are implemented;
6. Conduct regular data quality checks, ensuring clarity, accuracy and consistency in support to Operations.
7. Actively participate in IT Macro/Micro Assessment according to the standard operating procedures for Cash Based Transfer (CBTs) activities;
8. In consultation with IT management, contribute in the evaluation, design, development, update, documentation and follow-up of applications.
9. Actively participate in the planning and coordination activities, identify operational shortcomings and propose remedies or improvements in beneficiary registration as well as distributions,
10. Contribute in digitalization activities by exploring local data needs in innovative ways.


Education: have completed a high school education.


• Minimum 6 years relevant working experience.
• Has aided IT team members in building technical skills and staying abreast of industry developments.
• Has gained knowledge of technical issues through exposure to IT operations
• Demonstrates experience in beneficiary management and field-based activities in delivery of humanitarian assistance to vulnerable communities.
• Experience in cash-based transfers and beneficiary identity management in humanitarian context

Language: Fluency (level C) in in oral and written communication in Arabic and in English.


• Knowledge in programming languages (ASP.NET C# MVC, Python, Python Django).
• Good knowledge in SQL database (SQL Server, PostgreSQL)
• Critical thinking and systems analysis skills.
• Training skills.
• Reporting and analytical skills (Tableau).
• knowledge in data collection tools (ODK) is plus.


  • Please upload your professional CV in English in PDF format making sure to include the following in terms of“ Experience”:

  • Company/Organization name and scope of work of the organization Exact Position Title
  • Contract type: part-time, full-time, volunteer, consultant, or freelancer
  • Start and End date of Employment for each position: From (dd/mm/yyyy) to (dd/mm/yyyy)
  • Responsibilities: To mention the main responsibilities that highlight your gained skills and experience
  • A proof of your experience will be required in the final stage of recruitment.
  • Only shortlisted candidates will be invited to the next stage of the selection process.
    Candidates must get an auto confirmation email once application is submitted.


If any of the below links do not work by clicking on it, please copy and paste it in the browser address bar:
Please ensure that your VPN is connected before clicking on the link below.

Internal candidate:

External candidate:


Female applicants and qualified applicants are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.