GBBC Member Careers

Programme Officer_Accountability to Affected Population

World Food Programme

World Food Programme

Posted on Tuesday, September 12, 2023

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified applicants to apply without regard to race, color, national origin, ethnic or social origin, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability..

Title: Programme Officer_Accountability to Affected Population

Duration of Assignment: 03 months

Contract type and grage: Consultant - CST II

Unit: Programme

Duty Station: Antananarivo/ Madagascar

Following this recruitment process, a roster of qualified candidates could be put in place to fill any positions with the same profile at the same or lower grade.


The United Nations World Food Programme (WFP) is the world's largest humanitarian agency fighting hunger. The WFP's mission is to help the world achieve Zero Hunger by 2030. Every day, the WFP works to ensure that the most vulnerable populations, especially women and children, have access to the nutritious food they need to lead productive and healthy lives.


Under the direct supervision of the WFP Madagascar Head of Programme, the Protection and Accountability to Affected Population (AAP) Officer will be responsible for providing strategic orientations in protection and AAP. This includes overseeing the implementation of protection and AAP activities in WFP’s operations, supervising a National Protection & Gender Officer and working closely with Protection focal points in WFP Field-offices. The AAP Officer will work closely with Programme, IT & Research, Assessment and Monitoring (RAM) Unit and provide technical support and guidance to the Community Feedback Mechanism (CFM) team, to ensure effective implementation of the CO CFM standard operating procedures.

The role is responsible for providing training/capacity building and develop clear ToR’s for field staff who act as CFM & Protection focal points. The post holder will also provide support to ensure quality protection and accountability induction and orientation process for newly recruited staff through web-based learning and guidance to ensure that key staff in various units are mentored and supported to ensure Madagascar CO alignment and compliance with WFP Protection and Accountability Policy (2020) and the Community Engagement Strategy for Accountability to Affected Population (2021).

There will be focus on learning and ensuring that good practice on protection and accountability are captured and documented, shared widely across the organisation as appropriate while supporting Field offices to keep abreast of evolving standards and processes especially on communication with communities and beneficiary engagement.

The implementation of the above activities will be guided by WFP’s Protection and Accountability Policy (2020), Humanitarian Principles, the Inter-Agency Standing Committee (IASC) commitments on Accountability to Affected Populations (AAP), and the IASC Vision and Strategy: Protection from Sexual Exploitation and Abuse and Sexual Harassment (PSEAH, 2022).

Focus of the role will be on strengthening:

  • staff capacity development.
  • context and protection risk analysis.
  • integration of protection into programme design and implementation.
  • integration of protection into programme tools.
  • WFP’s bilateral and inter-agency Protection & Accountability to Affected Populations (AAP) interagency collaboration.
  • Support the office to integrate Accountability and Protection activities in Madagascar sub offices including compliance to Guiding principle, feedback and complaints tracking, data analysis, verification, and Post distribution follow up.
  • Strengthen WFP and partners’ community-based complaints and feedback mechanisms, existing formal CFM’s & Tools
  • Ensure compliance with policies and procedures including reporting requirements and contributions with other units and team members.
  • Ensure strong linkages between Protection and accountability and the CFM.
  • Ensure integration of protection and AAP in post-distribution monitoring, assessments, surveys, CBT feasibility studies…
  • Provide protection and accountability related input based on strong feedback and learning from the ongoing field activities and support how to incorporate this feedback into proposals, monitoring and evaluation (related GFD - lean season, Cash Based interventions, School Feeding, RAM etc
  • Work closely with partners that implement humanitarian protection activities esp. those working on the community-based accountability approaches, community engagement, and GBV and Child Protection.


  • Under the Direct supervision of the HoP
  • Initial briefing on office responsibilities and work plan for the period
  • Regular meetings (Weekly) with the supervisor and CO Team
  • Weekly reporting on achievements and plan


The candidate will perform the following duties:

  • Leadership and advocacy on protection and AAP-Provide leadership on protection related policy issues to the Madagascar Country office including on the choice of protection objectives, policies, and context-based priorities.
  • Develop and define strategic operational measures to address the protection risks affecting beneficiaries and communities identified through protection risk analyses.
  • Support the roll-out of the WFP Madagascar Community Feedback Mechanism (CFM) Standard operating procedures and the application of relevant tools and guidance. Provide advice, guidance, and follow-up in relation to protection aspects of the CFM.
  • Support the development of a “Training and Capacity building Schedule / Guidance Documents, Training materials and potentially relevant on Protection and AAP mainstreaming including for mangers and Heads of Field office.
  • Assist WFP to coordinate with other UN humanitarian agencies, NGO, INGO partners and other relevant interlocutors on assessments of current and emerging protection issues and response planning and explore strategic partnerships.
  • Represent WFP in inter-agency protection fora (Protection Working Group, GBV and Child protection sub-working groups, AAP WG, PSEA network), as well as individual protection actors to ensure complementarity with the overall strategy on protection.


Education: Advanced university degree in one of the following disciplines: social sciences, economics, protection, international development, development economics or a related field.

Experience and knowledge

  • At least 5 years of relevant work experience in Accountability to Affected People (AAP).
  • Experience in managing Community feedback mechanisms (CFM)
  • Experience working with WFP and familiarity with its cross-cutting policies and procedures.
  • Demonstrated effectiveness to mainstream protection within general operations (specific to food security but also shelter, WASH, Camp management) bringing policies and strategies into the country context.
  • Proven experience developing and conducting capacity strengthening initiatives and developing guidance to mainstream protection and integrate accountability to affected populations.
  • Ability to lead a team and strong coordination and communication skills to advocate for protection and AAP across different fields and technical units.
  • In-depth knowledge of humanitarian protection, accountability to affected populations, sexual- and other forms of gender-based violence, and general humanitarian policy issues.
  • Strong analytical, writing, and communication skills.
  • Supervision, Mentoring and capacity building experience required.
  • Strong skills and experience in training and facilitation on protection or human rights programming/mainstreaming
  • Knowledge and skills in budgeting.
  • Team spirit and excellent interpersonal relations.
  • Knowledge of the UN system is an asset.

Language: Fluency both in French and English.

DEADLINE: September 24th, 2023.


WFP has a zero-tolerance approach to behaviors such as fraud, sexual exploitation and abuse, sexual harassment, abuse of power and discrimination. All selected candidates will be expected to meet WFP's standards of conduct, and will therefore be subject to a rigorous background check, either in-house or through third parties. Selected candidates will also be asked to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may result in disqualification or dismissal.

WFP will not request payment at any stage of the recruitment process, including the offer stage.