WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
These jobs are found in Country Offices (COs), Regional Bureaux (RBs) and Headquarters (HQ). The job holders report to an HR Officer or the designate.
At this level job holders are expected to take responsibility for the completion of a full range of HR activities requiring some interpretation of standard guidelines and practices. Job holders are able to recommend a course of action within their area of expertise and may provide guidance to other staff.
To perform a range of HR tasks to support accurate implementation of WFP policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented HR services.
KEY ACCOUNTABILITIES (not all-inclusive)
1. Provide assistance on general HR queries and follow up actions, to ensure consistent and high quality HR services are delivered to clients.
2. Provide guidance and on-the-job training to other staff, to support their development and increased knowledge of HR systems and procedures required to perform their duties.
3. Liaise with other internal units/offices on HR related matters, i.e. payroll, contracts, etc. and provide necessary information in order to enable timely HR services.
4. Extract and compile HR data on staff recruitment and selection, contractual conditions, entitlements, performance and training requirements, to support analysis and reporting needs.
5. Provide administrative support in various HR activities in the areas of work allocated by the professional officer including on boarding of new staff members in compliance with relevant processes and procedures.
6. Maintain confidential personnel records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with the established standards.
7. Draft various HR documentation required for the specific area of work (e.g. employment contracts, transfer letters, training-related documents, etc.) ensuring accuracy and meeting established deadlines.
8. Use HR management systems for entering and updating a variety of HR data including assistance in monitoring various deadlines (e.g. contract expiration, PACE, etc), ensuring compliance with the established deadlines and accuracy of HR data.
9. Support staff deployment and related administrative actions including preparation of basic reports, to facilitate efficient HR service enabling WFP to respond quickly to a crisis.
10. Others as required.
STANDARD MINIMUM QUALIFICATIONS
Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
Experience: Five or more years of progressively responsible work experience in human resources.
Knowledge & Skills:
• Knowledge of general HR administrative work practices and methods, gained through relevant technical training and experience.
• Good communication skills and basic understanding of HR principles and their application in order to respond to and resolve general HR queries.
• Ability to develop and maintain relationships with a wide range of individuals in order to provide a high quality support service.
• Ability to collate and compile relevant data from a variety of sources in order to produce periodic reports for supervisor(s).
• Ability to monitor and record personnel files and documentation in an organised manner and in line with compliance standards.
Fluency (level C) in both oral and written communication in Spanish and English.
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
• Has managed and implemented HR policy and procedures in line with WFPs operating standards
• Has conducted specific HR Services activities such as payroll administration, aspects of recruitment and interviews administration
• Has provided ad-hoc guidance to less experienced staff members
• Has provided briefing to new recruits as part of the onboarding process
• Has gained experience working across a range of WFP contexts and with varying strategic priorities
OTHER SPECIFIC JOB REQUIREMENTS
Availability to travel inside and out of Nicaragua.
Time flexibility to enroll in training for different HR-related matters.
Customer service experience is a plus.
Experience with SAP.
Proficiency in web-based platforms for handling activities such as recruiting, performance management, ticketing system, visibility, and others.
Collaborative Leadership - Level 1
The following are common standards of behavior relevant to your grade and role:
- Leading by Example and with Integrity:
Upholds WFP values, principles and standards: Demonstrates and encourages others to uphold WFP values, principles and standards.
- Generating Results and Delivering on Commitments:
Delivers results with maximum impact: Holds self and others accountable for delivering results.
- Foster inclusive and collaborative teamwork:
Is inclusive and collaborative: Promotes inclusive teamwork and psychological safety by sharing ideas and openly raising issues.
- Use of strategic thinking: Communicates and fulfills PMA's vision: Fulfills PMA's vision and is able to explain how its objectives support the vision.
- Establishing and maintaining sustainable partnerships:
Builds partnerships: Builds partnerships by seeking opportunities to work with others.
Demonstrates a developed understanding of the various employee contexts and needs when applying and adapting HR policy and practices, to best meet employee needs. Takes initiative and identifies suitable solutions when partnering with employees and local Country Office management.
HR Expertise & Policy Knowledge
Is able to interpret and apply detailed knowledge of HR policies, operational processes, leading HR practices and internal regulations, within a complex organizational context, to provide guidance to employees and implement solutions within area of responsibility.
Business Knowledge & Partnership
Applies advanced knowledge of WFP's organizational and HR strategic objectives, as well and operational complexities, in order to ensure alignment of HR support within own area of responsibility. Establishes and maintains internal network on an ongoing basis, to develop understanding of organizational challenges and local teams context and therefore, ensure focus on local priorities and people.
Enabling Talent Management Solutions
Demonstrates a advanced knowledge of WFP HR solutions within area of responsibility. Applies this, along with an in-depth understanding of the end user context, to plan, coordinate and manage effectively the implementation and execution of HR solutions.
HR Operations Management
Demonstrates understanding of HR operations impact on the broader organisational context. Proactively identifies opportunities for HR operational improvement and creates work plans to implement changes.
TERMS AND CONDITIONS
Position: Human Resources Assistant Number of positions: 1 Organizational Unit: Human Resources Based in: Managua, Nicaragua Type of contract: Fixed Term Grade: G5 Duration: Twelve (12) months. Subject to performance.
This position is open to Nicaraguan citizens only.
Only short-listed qualified candidates will receive notification.
DEADLINE FOR APPLICATIONS
Deadline for submission of applications: November 29, 2023, at 5:00 pm.
Candidates can submit their applications through the E-Recruitment platform. Please attach only CV and letter of application.
If you are an internal candidate, apply through your ERecruitment profile. Only FT staff are considered internal candidates.
On the application form, be sure to complete the mandatory sections, attach your CV, answer the pre-screening questions and accept the legal statement before submitting your application.
Staff selection is done on a competitive basis based on potential and performance. The process is rigorous and includes evaluation of applications against job requirements, a technical test and a panel interview.
WFP conducts inclusive recruitment processes.
Women are especially encouraged, as well as people from minority social groups to apply for the position: indigenous people, afro-descendants, people with disabilities and qualified transgender people.
Applicants must be citizens or legal residents of Nicaragua.
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
Members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), the International Civil Service Commission (ICSC), the FAO Finance Committee, the WFP External Auditor, the WFP Audit Committee and the Joint Inspection Unit (JIU) and other similar bodies within the UN system with oversight responsibilities over WFP, both during their service and within three years of termination of such service, will not be offered any type of contract under any contractual modality.
WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment
WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.